Frequently Asked Questions


Feeling under the weather? Need some medical advice?

The Student Health Services provides basic care for acute and chronic problems, promotes health awareness, educates students about preventive care, disease management and therapeutic choices, and helps students develop the skills to manage their own health.

To learn more about the resources available to you, visit the Student Health Services Website

Back to top


Feeling the negative impact from alcohol and/or drugs? Need some advice on how to help a friend?

There is help on campus for students, staff and faculty negatively impacted by alcohol or other drugs. If you would like to learn more about the resources available to you on and off campus please visit Resources or call to make an appointment to meet with a CEASE (Creating Empowerment through Alcohol and Substance Abuse Education) counselor at (415) 338-2208.

To learn more about the resources available to you, visit The CEASE (Creating Empowerment through Alcohol and Substance Abuse Education) Website.

Back to top


Have you experienced or witnessed sexual violence and need someone to speak with?

Prevention Education Program’s The SAFE Place is a resource center for sexual violence prevention and crisis intervention. They assist students in the areas of sexual assault, domestic violence, sexual harassment, and stalking.

If you or someone you know thinks they have been sexually assaulted you have options.

Student peer educators and professional staff work as a team to provide information about student rights, responsibilities and resources. Professional staff members are campus advocates and certified Crisis Intervention Counselors. The SAFE Place Men's Program provides opportunities for college men to develop a healthy masculine identity and serve as allies in preventing sexual violence.

To learn more about the resources available to you, visit The SAFE Place Website.

Back to top


Need assistance with access?

The Disability Programs and Resource Center (DPRC) collaborates with SF State's diverse community to ensure that all aspects of campus life - learning, working and living - are universally accessible. The DPRC provides the University with resources, education and direct services in order that people with disabilities may have a greater opportunity to achieve social justice and equity.

To learn more about the resources available to you, visit The Disability Programs and Resource Center.

For hours and location visit the DPRC hours and location page.

Back to top


Need help finding a job? Don’t know how to create a strong resume or interview well?

The Career Center offers individual career counseling and career assessments for all students, free of charge. Working with a career counselor can help you:

  • Decide on a major
  • Investigate ways to use your major in the "real world" of work
  • Discuss your ideas and concerns about career-related issues
  • Make effective career decisions
  • Learn how to conduct a professional job search
  • Create a targeted resume
  • Develop effective interviewing techniques

A student can meet with a career counselor and ask a quick question during Drop-In Hours or schedule a one-on-one career counseling appointment to discuss issues more in-depth. Students wishing to schedule an appointment should contact the career counselor directly. Evening hours are at the discretion of each counselor.

To learn more about the resources available to you, visit the Career Counseling website.

Back to top


Having some personal challenges? Feeling lonely, stressed, upset? Have a friend that you are worried about?

Counseling provides an opportunity for students to freely explore personal problems or concerns. Students come to Counseling and Psychological Services Center for reasons as varied as the people themselves; personal problems involving relations with parents or peers, emotional or social difficulties, relationship conflicts, anxiety or depression, sexuality and orientation, concerns about academic progress or direction, and other issues.

The professionally licensed counselor/faculty of the Counseling and Psychological Services Center include licensed marriage and family therapists, psychologists and clinical social workers, trained to work with San Francisco State's multicultural student body. Several of our counselors are bilingual.

It is normal to be worried and feel stress during your time at college. To learn more about how you can reduce stress and regain your equilibrium explore the Wellness Tips.

Office hours are 8AM to Noon and 1PM to 7PM Monday through Thursday and until 5PM on Friday. Appointments may be made and cancelled by phone (415) 338-2208 or in person at Student Services Building Room 208.

To learn more about the resources available to you, visit the Counseling and Psychological Services Center website.

Back to top


Victim of or Witness to a Crime?

Although SF State is a relatively safe campus, we are located in an urban environment. It is important to always be aware of your surroundings and report any suspicious behavior you may witness. If you or a friend becomes a victim of a crime, report it immediately to the University Police Department. If an emergency, always dial 911. UPD also offers a 24 Hour Non-Emergency line at (415) 338-7200.

To learn more about the resources available to you, visit the University Police Department website.

Back to top


What resources are available for students who are veterans?

San Francisco State University is committed to helping active duty members of the military and veterans of military service attain their educational goals. Active duty personnel, veterans, reservists, and dependents of service-related disabled or deceased veterans are encouraged to browse this website to learn more about the application process and educational benefits at San Francisco State.

To learn more about the resources available to you, visit the Veterans website.

Back to top


Need help with academic advising?

The Advising Center is a university service staffed by professional counselors, interns, and peer advisors committed to providing guidance and information to help undergraduate students enjoy a successful college experience.

Location: Administration building 211

Current Student Advising: (415) 338-2103

ORIENTATION Inquiries: (415) 338-1304 or (415) 338-3060


Daily drop-in hours: Monday – Friday, 10am – 3pm

Evening hours: Monday & Tuesday at 5pm - 7pm in Student Services Building during fall and spring semesters ONLY

To learn more about the resources available to you, visit the Undergraduate Advising Center website.

Back to top


Do you have a particular concern or complaint?

Unfortunately, things go wrong sometimes. The good news is that, as an SF State student, you can rely on support and resources for getting problems solved.

The Dean of Students office has drop-in hours Monday - Friday (excluding holidays) from 8am-5pm. No appointment is necessary; just stop by when it is convenient for you and one of the Dean of Students team members will meet with you.  The Dean of Students office is located in the Student Services Building, room 403. 

Back to top