All of us faculty and staff have you at the front of our minds as each day seems to bring fresh news of concern. We hope you and your loved ones are all safe.
As we continue with remote instruction, we want to do our best to support you and your learning. To that end, please find below a FAQ with information we thought you'd find helpful. We'll also add to these FAQs as we get additional questions and more information.
Whether you're in the Bay Area sheltering in place or across the country, please know the SF State community continues to hold you in our heart.
Classes and Instruction
Instruction will continue to be predominantly remote through the fall semester.
The following courses currently plan to have a face-to-face component. Please check with your instructor or department chair for more details:
BECA 430 : Advanced Audio Production I
CE 9105 : Clinical Medical Assistant
CINE 204 : Introduction to Filmmaking Laboratory (Sections 204.1, 204.2, and 204.6 only)
CINE 710 : Production Practice I
CLS 701 : Clinical Chemistry and Urinalysis
CLS 731 : Clinical Hematology and Laboratory Application
CLS 753 : Clinical Microbiology for the Clinical Laboratory Science Intern
CLS 790 : Clinical Serology and Immunohematology
DES 410 : Product Design II
DES 460 : Rapid Prototyping and Manufacturing Systems
DES 505 : Senior Design Project
ENGR 697GW : Engineering Design Project II - GWAR
NURS 311 : Human Development and Health Assessment Lab
NURS 350 : Nursing Interventions Practicum I
NURS 450 : Nursing Interventions Lab II
NURS 711 : Advanced Physical Assessment Across the Life Span
PT 710 : Neurological Pathokinesiology I
PT 711 : Neurological Pathokinesiology III
PT 741 : Musculoskeletal Pathokinesiology I
PT 743 : Musculoskeletal Pathokinesiology III
SPED 760 : Methods in Orientation and Mobility I
SPED 792 : Methods in Orientation and Mobility II
Please note that a remote option must be available to students enrolled in these courses who are unable to attend in-person.
Yes, but the only change was moving the location to online.
On May 12th, President Mahoney sent a message to the campus community outlining San Francisco State’s plan to continue the fall semester with predominantly remote instruction. Since that time, the university has worked quickly to make revisions to the class schedule, indicating the courses that will be offered online and the few, rare exceptions of courses that are being considered for in-person instruction.
The first round of revisions to the schedule are complete. If you have already registered for classes, you can review your schedule in the Student Center. You will see that most classes have been converted to online, and you will notice that the rooms/locations no longer appear.
Further Changes to the Fall Schedule
There will be one more round of revisions to the fall schedule. Faculty are now being given the opportunity to reduce the amount of time their class meets synchronously (live, real-time, e.g. via Zoom). The meeting patterns for your courses will not change, but you may see a reduction in the synchronous times. For example, a Tuesday/Thursday course may choose to meet synchronously/via Zoom on Tuesdays, but not Thursdays. It is important to note that a course that was scheduled asynchronous (not live, in real-time) cannot now become synchronous, because students have already registered for the course without expecting a required meeting time.
Fall instruction will be almost exclusively offered through remote instruction, which may be offered in a few ways:
- Synchronous: instructor and students interact in real-time though a remote modality, e.g., zoom.
- Asynchronous: students engage with course materials, e.g., readings, recorded lectures, assignments, exams, within a flexible time frame.
- Hybrid: a combination of real-time and self-guided learning.
If your class meets at a specific time, your class schedule will reflect that days and times when realtime engagement will occur. If the time for your course is listed as online, you'll be able to engage with the course materials on a flexible time frame set by your instructor. Please check your course's iLearn site for more information and email the instructor if you're unable to locate that information.
No, students cannot be required to meet outside of the times published in the class schedule.
If you have concerns about this, please contact the department chair for the department offering the course using the Colleges and Academic Departments page to find their contact information.
To add a class after the start of the semester, you’ll need a permission number from the instructor. Contact the instructor to make the request or contact the department offering the course. Please refer to the Colleges and Academic Departments page. to find the right contact.
You can also refer to the Registering for Classes page for more information.
If you haven’t heard from a faculty member, please reach out to them directly via email. If you do not receive a response, please email the department where the course is offered (for example for PHIL 110 you would email the Philosophy Department). Be sure to include specific information about your course including the department prefix and course number, title of the course, section number, faculty member’s name, and your name and student ID number. The department chair will assist you. Please refer to the Colleges and Academic Departments page.
Start by consulting the course syllabus and iLearn site. If you're unable to locate the hours, please contact the department chair using the Colleges and Academic Departments page to find the right contact.
The AT Zoom Support Page covers the basics of Zoom, how to use Zoom in iLearn, and other additional Zoom features. Additional support is available from the Zoom Help Center.
Please see the Keep Learning - Student Quickguide resource for assistance learning via remote modalities.
Where you work matters. Minimize distractions by choosing a quiet, comfortable workplace.
Don’t forget to communicate with fellow students and your instructors. Education is a communal effort and we are all in this together.
Take care of yourself. Frequent study breaks help maintain focus and healthy snacks maintain energy. Do your best to get a good night’s sleep and adequate exercise.
Academic Resources
In keeping with guidance from the California State University, effective March 31, the Library Research Commons and first floor lobby will be closed until further notice.
Students may request a loaner laptop from the Library by contacting service@sfsu.edu or (415) 338-1420. When emailing, include "Library Loaner Laptop" in the subject line; and when calling, ask for a Library Loaner Laptop.
Library staff will respond to arrange the loan and have the laptop shipped. Both PCs and Macs are available. The Library provides a base install of software MS Office, web browsers, graphic software, and the laptop will work with Zoom video conferencing software. Some specialized software may not be available. The Library staff can answer any questions about the laptop and software. Find more details online in the Instructional Continuity — Student Quickquide.
The Library website also includes a directory of internet service providers pledging to Keep America Connected by waiving late fees, opening Wi-Fi hot spots, and not dropping service when users miss payments. In addition, the city of San Francisco offers free Wi-Fi service in selected areas. See the listing of free Wi-Fi available in the city.
The following resources refer to discounts or special options from a range of internet providers for those who may not have access to the internet from off-campus locations. Please contact the providers directly to find out if they apply to you:
- FCC agreement (.*pdf) stating that providers will waive late fees, not cutoff service for lack of payment, and open hot-spots.
- Comcast: offers free WiFi for two months to low income families plus all Xfinity hot-spots are free to the public during this time.
- AT&T: offers open hot-spots and unlimited data to existing customers, and $10/month plans to low income families.
- Verizon: no special offers, but following the FCC agreement.
- T-Mobile: follows FCC agreement, plus unlimited data to existing customers, and, coming soon, will allow all handsets to enable hot-spots for 60 days at no extra charge.
The Division of Graduate Studies is operating at full capacity and the entire team is here to support you. The division has enacted a virtual plan to assist you with admission processes and questions, advising, and progress to graduation. See our website for email contact information for common questions and concerns. In addition to emailing us, you can leave phone messages at (415) 338-2234. Voicemails and emails will be answered within one business day.
If you need to file a course substitution to update a major or minor degree requirement on your Degree Progress Report or an authorization to amend major/minor courses to alter a previously submitted graduation application, please email your major advisor or contact your department using the Colleges and Academic Departments page to find the contact information.
Please follow the steps on our Undergraduate Graduation website.
The Disability Programs and Resource Center (DPRC) is open remotely to support students, faculty, and staff with telephone and video services Monday through Friday from 8:30 a.m. to 5:00 p.m. (campus offices closed).
We are offering scheduled appointments via phone and Zoom as well as real-time assistance in our Zoom meeting room during daily drop-in hours. Please see “Where to find us” on our DPRC webpage for our most up-to-date drop-in schedule, contact information (including how to join our Zoom meeting room), and DPRC staff directory. General inquiries can be directed to dprc@sfsu.edu; Employee Accommodations inquiries can be directed to dprcemp@sfsu.edu.
On-campus cart services will be operated by the University Police Department during both the daytime and after-hours until further notice. Call 415-338-7200 for a ride; press "0" for operator.
Advising and Tutoring
Professional academic advisors in the college-based resource centers, the Educational Opportunity Program, and the Undergraduate Advising Center are available to assist students remotely.
Starting this fall, all freshmen and undeclared students will have an assigned advisor in the Undergraduate Advising Center.
Sophomores, juniors, and seniors with declared majors can be referred to their college-based resource center for advising.
Students can make advising appointments by accessing Navigator, SF State's student success platform. Virtual drop-in advising hours are also available and can be viewed on the center websites.
The Tutoring and Academic Support Center (TASC) is available via Zoom for tutoring appointments, drop-in tutoring, workshops, and group study sessions! Students can schedule tutoring appointments for writing, subject-based tutoring, and study skills by sending TASC an appointment request or by emailing tutoring@sfsu.edu from their SF State email account. Requests should include the student's name, ID number, the course for which they are seeking tutoring (DS 412, ENG 114, etc.), and the days/times they are available for an appointment.
Library
In keeping with guidance from the California State University and local public health officials, the Library Research Commons and first floor lobby will remain closed until further notice.
Students can now reserve one of the twelve Group Study rooms on the Ground floor Study Commons for use as an individual, single-occupancy, study space. They may request single or multiple two-hour reservations, up to four hours per day. This service is meant for students who are in great need of a space to study in, and who do not have a safe and secure place to do so.
Reservations are available 8 a.m. to 7 p.m., Monday through Thursday, and 8 a.m. to 5 p.m. on Friday, and can be made up to 3 days in advance. Visit this page for more information.
Students will be required to wear face coverings at all times while not in their reserved, individual study room. Each room only holds one person at a time and students may not collaborate or socialize in the Library. Before coming to campus, please take the daily health screening available on the SF State mobile app and on the web. Please bring ID to show when entering the building.
Computers in the Library are not available due to restrictions imposed by the San Francisco Department of Public Health. (Please see FAQ "How can I borrow a laptop from the Library?" for information on the loaner laptop program.)
Many Library services are available using remote modalities.
The Library is still here to serve you and support your coursework and research. Please see the Library Resources and Services Available During the COVID-19 Campus Closure page to learn how to access our services remotely and contact us with any questions you may have by emailing libris@lists.sfsu.edu.
The due dates for all library items have now been extended until the library building reopens. No items need to be returned and no fines will accrue.
Books can still be returned to exterior book drops, but nothing can be checked in and removed from patron accounts until the library reopens.
If you have questions, pleae contact Circulation: circmail@sfsu.edu
Librarians are here to help by IM chat, text message, email, and Zoom!
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Chat with us: On the Library homepage or https://sfsu.libanswers.com/
- Available Monday through Thursday from10 a.m. to 6 p.m.
- Available Fridays from 10 a.m. to 5 p.m.
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Text us: 415-933-0385
- Available Monday through Thursday from 10 a.m. to 6 p.m.
- Available Fridays from 10 a.m. to 5 p.m.
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Email us: libref@sfsu.edu
- We strive to reply to emails within 24 hours during the Monday through Friday work week.
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Contact your librarian
- Email librarians who are experts in your subject area, or make an appointment for a research consultation in Zoom.
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FAQ
- Check out our Frequently Asked Questions for updated information about specific Library services, spaces, and resources.
The Library continues to provide access to thousands of books, journals and journal articles, streaming media, and much more using our online platforms:
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OneSearch: On the Library homepage
- Search for books and e-books, articles, digital media, course reserves, and more.
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Databases
- Find and search more than 200 databases by subject area or department.
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eBooks
- Get information about SF State’s eBook collections, including how to find, read, and use eBooks for your research.
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Research Guides
- Explore guides that recommend resources for specific topics or subject areas.
Students may request a loaner laptop from the Library by:
- Email: service@sfsu.edu
- Call: (415) 338-1420
- Indicate you are requesting a “Library Loaner Laptop” and be prepared to provide your Name, SFSU ID, Shipping Address, and Phone Number. Library staff will contact you to arrange the loan and have the laptop shipped.
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Additional Information:
- Both PCs and Macs are available.
- Laptop supply is limited and provided on a first come, first served basis.
- A base install of software MS Office, Web browsers, and graphic software are included and laptops support Zoom video conferencing software.
- Some specialized software may not be available.
- The Library staff can answer any questions about the laptop and software. When emailing include "Library Loaner Laptop" in the subject line, and when calling, ask for a Library Loaner Laptop.
All general laptops will be renewed automatically at the end of the first initial checkout, and they will be renewed until the Library reopens.
Campus Response
Both the recent San Francisco shelter-in-place order and the Governor’s executive order make exceptions for institutions of higher education, and the University will remain open with the support of the minimal number of staff and administrators needed to maintain critical operations.
Protecting the health and safety of our community is SF State’s greatest priority. For those who must come to campus, SF State will continue maintaining social distancing practices, and ensure continuous cleaning and access to hand sanitizers and disinfectant wipes to help mitigate the spread of COVID-19. For the latest health information and most current SF State updates and information, please refer to our COVID-19 website.
The SF State Bookstore has limited storefront pickup hours. Textbooks, supplies, and apparel can still be ordered online.
For more information, please check the Bookstore’s website.
SF State is canceling all in-person events until further notice.
SF State is a model of a diverse and inclusive university. Across the country and beyond, we have seen an increase in stigmatizing rhetoric and behaviors toward Chinese and Asian American communities, an increase that Professor Russell Jeung, chair of the Asian American Studies Department, has commented on in nationally broadcast interviews. At this time, rather than acting out of fear and ignorance, SF State will respond with compassion, knowledge, and justice. As with all viruses, there are things we can do to protect ourselves and one another. Please respect one another as we protect our collective health and stand in solidarity with those who are ailing and those on the frontlines fighting this illness.
Counseling and Psychologyical Services (CAPS) remains open and operational with adjusted services. In accordance with California laws, we are currently only able to provide remote counseling to students residing in the state of California. If you would like to schedule a phone or video appointment with us, please call CAPS at 415-338-2208 during business hours (9 a.m. to 4 p.m.; closed noon to 1 p.m.).
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